On-Site | Full-time

Senior Product Manager, Customer Platform

Why join Energy CX
  • Recession proof industry

  • Uncapped commission with competitive salary

  • Entrepreneurial and ambitious culture with a great team oriented environment

  • Fastest growing energy broker in the country

  • One of the fastest growing companies in Chicago

  • Recognized by Fortune and Great Places to work US

  • Named on Inc 5000’s list of America’s fastest growing companies

About Energy CX

Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a space that has operated in the dark for too long.

Compensation
  • Year 1 Expected Earnings → $115,000 to $200,000.

About the Role

Energy CX is hiring a Senior Product Manager to own our customer-facing energy purchasing and tracking platform during a critical high-growth phase. You'll define and drive the vision for turning that platform into an interactive, data-rich experience — think Bloomberg Terminal or Robinhood — that gives clients real-time visibility and control over their energy purchasing decisions. This is a flagship customer-facing bet, and you'll be the senior product voice shaping it end to end.

What You'll Do
  • Own the product roadmap and vision for the customer-facing platform, translating energy purchasing and tracking into an interactive, real-time interface

  • Partner with Engineering, Design, and Quantitative Strategy to define data visualizations, live pricing displays, and interactive tools that make complex energy market data intuitive for clients

  • Gather requirements directly from clients, Sales, and Customer Success to identify what drives engagement and decision-making on the platform

  • Write detailed product requirements and specs, and work closely with engineering to ship features that measurably improve client engagement and retention

  • Define and track success metrics (engagement, retention, feature adoption) and use data to prioritize the roadmap

  • Drive integration with underlying market data and pricing infrastructure to ensure the platform reflects real-time, accurate information

  • Lead change management and adoption efforts to ensure new platform capabilities land well with clients and internal teams

What We're Looking For
  • 7+ years of product management experience, including product leadership (Senior Product Manager, Director, or senior PM with P&L/roadmap ownership)

  • Required: hands-on experience building fintech, trading, or brokerage-style interfaces — e.g., trading terminals, portfolio dashboards, brokerage apps (Bloomberg, Robinhood, E*TRADE, similar), or comparable real-time financial data products

  • Strong technical acumen — you understand system architecture, APIs, SQL, and data pipelines; hands-on technical experience is a plus

  • Track record designing interactive, data-dense UX for non-technical end users

  • Excellent stakeholder management across Sales, Customer Success, Engineering, and Design

  • Data-driven mindset — you define success metrics and validate decisions with data

  • Self-starter who thrives in fast-paced, high-growth environments

Hiring Scam Alert: All official communication regarding job opportunities at EnergyCX will come from an @energycx.com email address. We will never ask for personal information, payment, or sensitive data through unofficial channels. If you receive any suspicious emails claiming to be from EnergyCX but using a different domain, please disregard them and report the incident to us.