On-Site | Full-time
Senior Product Manager, Customer Platform
location
Chicago, IL
department
Technology
Why join Energy CX
Recession proof industry
Uncapped commission with competitive salary
Entrepreneurial and ambitious culture with a great team oriented environment
Fastest growing energy broker in the country
One of the fastest growing companies in Chicago
Recognized by Fortune and Great Places to work US
Named on Inc 5000’s list of America’s fastest growing companies
About Energy CX
Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a space that has operated in the dark for too long.
Compensation
Year 1 Expected Earnings → $115,000 to $200,000.
About the Role
Energy CX is hiring a Senior Product Manager to own our customer-facing energy purchasing and tracking platform during a critical high-growth phase. You'll define and drive the vision for turning that platform into an interactive, data-rich experience — think Bloomberg Terminal or Robinhood — that gives clients real-time visibility and control over their energy purchasing decisions. This is a flagship customer-facing bet, and you'll be the senior product voice shaping it end to end.
What You'll Do
Own the product roadmap and vision for the customer-facing platform, translating energy purchasing and tracking into an interactive, real-time interface
Partner with Engineering, Design, and Quantitative Strategy to define data visualizations, live pricing displays, and interactive tools that make complex energy market data intuitive for clients
Gather requirements directly from clients, Sales, and Customer Success to identify what drives engagement and decision-making on the platform
Write detailed product requirements and specs, and work closely with engineering to ship features that measurably improve client engagement and retention
Define and track success metrics (engagement, retention, feature adoption) and use data to prioritize the roadmap
Drive integration with underlying market data and pricing infrastructure to ensure the platform reflects real-time, accurate information
Lead change management and adoption efforts to ensure new platform capabilities land well with clients and internal teams
What We're Looking For
7+ years of product management experience, including product leadership (Senior Product Manager, Director, or senior PM with P&L/roadmap ownership)
Required: hands-on experience building fintech, trading, or brokerage-style interfaces — e.g., trading terminals, portfolio dashboards, brokerage apps (Bloomberg, Robinhood, E*TRADE, similar), or comparable real-time financial data products
Strong technical acumen — you understand system architecture, APIs, SQL, and data pipelines; hands-on technical experience is a plus
Track record designing interactive, data-dense UX for non-technical end users
Excellent stakeholder management across Sales, Customer Success, Engineering, and Design
Data-driven mindset — you define success metrics and validate decisions with data
Self-starter who thrives in fast-paced, high-growth environments
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