Description

Outsource all utility operations and processes. This includes tenant utility setup & closures, meter splits & setups, power outages, and billing issues.

Benefits:

  • Save Time
  • Improves operational efficiency 
      • Improves tenant experience
        1. Painless Utility Onboarding
        2. Lower Energy Costs
        3. Anytime Access to ECX for Utility Issues

Scope

Our team will handle all utility-related matters, working with the property management team to assume all utility requests. Tenants do not have to be responsible for setting up or closing their utility accounts, we provide a white glove experience to ensure this is handled properly. 

Unburden your team with:

  • Utility Transfers 
  • Power Outages 
  • Gas Leaks 
  • Utility Setups 
  • Meter Setups
  • Meter Splits
  • Change in Billing Addresses
  • Missing Invoices
  • Billing Dispute Resolution