Operations Manager
Operations Manager
Alen Hataric
Alen Hataric
Alen Hataric
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Alen Hataric is Operations Manager at Energy CX. He joined in April 2023 as an Operations Analyst, moved to Pricing Analyst that July and was promoted to Operations Manager in October 2024. Before Energy CX, Alen spent two years at Zego as an Operations Analyst and then Senior Operations Analyst, processing and auditing monthly utility billing for multifamily clients.
Alen Hataric is Operations Manager at Energy CX. He joined in April 2023 as an Operations Analyst, moved to Pricing Analyst that July and was promoted to Operations Manager in October 2024. Before Energy CX, Alen spent two years at Zego as an Operations Analyst and then Senior Operations Analyst, processing and auditing monthly utility billing for multifamily clients.
Career Highlights
At Energy CX, Alen built better workflows and strengthened analyst training, allowing his team to absorb a roughly 190% rise in opportunity volume without slipping on its core performance metrics. He also introduced the company's supplier accountability system, a quarterly review that scores every supplier on rate accuracy, responsiveness, transparency and on-time delivery. Alen holds a bachelor's degree in Economics from Lake Forest College.
At Energy CX, Alen built better workflows and strengthened analyst training, allowing his team to absorb a roughly 190% rise in opportunity volume without slipping on its core performance metrics. He also introduced the company's supplier accountability system, a quarterly review that scores every supplier on rate accuracy, responsiveness, transparency and on-time delivery. Alen holds a bachelor's degree in Economics from Lake Forest College.
Fun Fact
Alen speaks five languages.
Alen speaks five languages.