Customer Success Manager

Customer Success Manager

Lucas Conrad-Loew

Lucas Conrad-Loew

Lucas Conrad-Loew

Back to team

Lucas Conrad-Loew is Customer Success Manager at Energy CX. He joined in May 2022 as a Research Intern, moved into Customer Success as an Associate in January 2023, was promoted to Senior Account Manager that August and stepped into his current role in July 2024. Before Energy CX, Lucas was a Customer Success Intern at Julius Influencer Marketing.

Lucas Conrad-Loew is Customer Success Manager at Energy CX. He joined in May 2022 as a Research Intern, moved into Customer Success as an Associate in January 2023, was promoted to Senior Account Manager that August and stepped into his current role in July 2024. Before Energy CX, Lucas was a Customer Success Intern at Julius Influencer Marketing.

Career Highlights

At Energy CX, Lucas built the department he now leads, growing it from one person to 12. Under his leadership, the team holds a customer retention rate of 95%. Lucas holds a bachelor's degree from Michigan State University.

At Energy CX, Lucas built the department he now leads, growing it from one person to 12. Under his leadership, the team holds a customer retention rate of 95%. Lucas holds a bachelor's degree from Michigan State University.

Fun Fact

From kindergarten through fifth grade, every one of his subjects was taught in Spanish.

From kindergarten through fifth grade, every one of his subjects was taught in Spanish.

OUR TREAM

Other leaders

Other leaders

Ellen Rice

Co-Founder

Miles Rice

Co-Chief Executive Officer

Scott Hammes

Co-Chief Executive Officer

Nathan Rice

President

Kimmie Odasz

Head of Strategy & Operations

Eddie Conlisk

Head of Market Intelligence

Jordan Quertermous

Director of Energy Strategy

Brett Adlard

Head of AI/ML

Jack Silberman

Head of Hospitality

Rachael Yemc

Technical Product Manager

Alen Hataric

Operations Manager

McKenzie Hughes

Director of HR

April Dvorak

Head of Marketing

Cam Redding

Business Development Lead

Emily Kranz

Business Development Manager

Jade Harris

Business Development Manager

Luke Estes

Business Development Manager

Bonnie Price

Customer Support Manager

Lauren Lintner

Head of Talent Acquisition

Jaxon Leverty

Junior Operations Manager