At Energy CX, McKenzie focuses on aligning HR practices with the company’s goals as it grows, from talent management to organizational development. With a strategic approach to human resources, McKenzie has been pivotal in cultivating a dynamic and inclusive workplace that prioritizes growth, engagement and collaboration. Under McKenzie's leadership, Energy CX's workforce grew 58% in 2025. McKenzie holds a bachelor’s degree in Business Entrepreneurship from Columbia College Chicago and completed a Strategy Execution program at Harvard Business School Online in 2025.